Functional Consultant – ERP, Automation & Digital Solutions
Location: Hybrid
Employment Type: Full Time
Experience: 0–3 years (High potential candidates preferred)
Function: Consulting / Implementation
Who will thrive in this role
AiHarbinger is an early-stage management and digital services startup that works at the intersection of business transformation, digitalization, and execution. We help businesses rethink how they operate through management consulting, ERP solutions, process redesign, and practical use of technology and AI. In short, we deliver and implement best management practices and digital services to SMEs based on their requirements.
We are looking for someone who naturally gravitates toward understanding how businesses work and how technology can make them better. You are likely someone who enjoys exploring software deeply by not just using tools at a surface level, but understanding workflows, features, integrations, and how systems can solve real business problems.
You should be technically comfortable, curious about business processes, and excited to continuously learn. We value people who ask good questions, listen carefully, connect dots across functions, and communicate ideas clearly be it conversations, presentations, or writing.
This role is suited for someone who enjoys understanding how businesses operate, is comfortable using technology extensively, and likes turning business challenges into practical solutions. You are curious, structured in your thinking, a strong listener, and excited by the opportunity to work directly with customers to design and implement meaningful business improvements.
If you are an avid learner, an early tech adopter, a good communicator, and someone who gets energy from solving business problems through technology, we would like to speak with you.
Please currently this is Expression of Interest opening.
Role Purpose
Lead customers through the complete transformation journey from understanding their business challenges to demonstrating solutions, designing future-state processes, implementing systems, and enabling adoption.
You will work across different ERP platforms, business applications, workflow automation, analytics, and digital tools.
What You Will Do
1. Business Discovery & Solution Design
Understand client business models, workflows, pain points, and growth objectives
Conduct requirement gathering workshops and stakeholder interviews
Perform process mapping and gap analysis
Convert business requirements into solution blueprints and implementation plans
Recommend process improvements before recommending software
2. Product Demonstration & Consulting
Conduct discovery calls and live solution demonstrations
Explain business impact rather than software features
Create tailored demos based on customer use cases
Prepare solution proposals and scope documents
Support pre-sales discussions and estimation activities
3. ERP & Digital Implementation
Configure ERP modules and business workflows
Coordinate with technical teams for customization and integrations
Manage testing, UAT, deployment, and Go-Live
Support data migration and system adoption
Ensure measurable business outcomes post implementation
4. Customer Success & Continuous Improvement
Train users and leadership teams
Create SOPs, user manuals, and training content
Track implementation success metrics
Identify additional opportunities for automation and optimization
Who Should Apply
You may be a strong fit if you:
Love understanding how businesses operate
Enjoy software and use digital tools extensively
Can translate business conversations into structured solutions
Are curious, analytical, and comfortable speaking to decision makers
Prefer solving real business problems
Learn quickly and enjoy working across functions
Ideal backgrounds:
ERP / Business Analyst / Consulting backgrounds
Software Engineering (BE)
Business / Management (MBA)
Information Systems
Skills We Value
Functional Skills
Business process understanding
Requirement gathering
Process mapping
ERP concepts
Documentation (BRD, FRD, SOP)
Data analysis
Testing and validation
Digital Skills
ERP platforms
Excel / Sheets
CRM systems
Automation tools
Reporting dashboards
AI productivity tools
Behavioral Skills
Success Metrics (First 12 Months)
Number of demos conducted
Demo to Proposal conversion rate
Implementation success rate
Successful completion of Certifications and courses
User adoption score
Customer satisfaction
Revenue influenced
Number of reusable solution templates created
Compensation Structure